Live Chat Software and Their Alternatives

Look into the list of Top Live Chat Software curated by Alternatives Magazine based on their features, pros, cons, pricing. So choose The Best Live Chat Software that is most suitable for you and yes don’t forget to rate your favorite software.

Top 16 Live Chat Software of 2023

Smith.ai

Smith.ai

What is Smith.ai? Smith.ai is a customer service company founded by Aaron Lee and Justin Maxwell in 2015. This company.

Features

  • Instant Live Agent Support
  • Powerful AI
  • Real-Time Translation
  • Automatic Responses
Nextiva

Nextiva

What is Nextiva? Nextiva is a Scottsdale, Arizona based VoIP company. This company is known for its cloud-based communication solutions.

Features

  • Convert Customer Chats To Cases
  • Internal Employee Chat
  • Unlimited Customer Chat History
  • Availability Management
JitBit

JitBit

Introduction JitBit is an excellent choice if you want help desk software. It offers multiple benefits under one roof, from.

Features

  • Knowledge Base
  • Live Chat
  • Email Integration
  • Asset Management
HappyFox

HappyFox

Introduction Nowadays, to run a business effectively any customer needs quick answers. For rapid answers, you need to use live.

Features

  • Complete Ticketing System
  • In-depth Knowledge Base
  • Canned Actions
  • Task Management
Olark

Olark

What is Olark? Olark must be on your list when you want good live chat software to communicate with online.

Features

  • Live Chat
  • Custom Forms
  • Real-time Engagement
  • Searchable Transcripts
Salesforce Service Cloud

Salesforce Service Cloud

Introduction Salesforce Service Cloud is a live chat software that facilitates communication with online site visitors. Just imagine how convenient.

Features

  • Live Agent
  • Snap-ins
  • Service Cloud Omni-Routing
  • Computer Telephony Integrations
Pure Chat

Pure Chat

Introduction Pure Chat is the incredibly fastest live chat software helping organizations deal with their customers safely. With this, you.

Features

  • Chat Notifications
  • Visitor Analytics
  • Contact History
  • File Transfer
Avochato

Avochato

Introduction Avochato is live texting software mainly allows your business organization to use the business phone number to communicate with.

Features

  • Custom Fields
  • Shared Inboxes
  • Live Chat + SMS
  • Support Pictures & Emojis
Hiver

Hiver

Introduction When you need software providing complete freedom to connect with your customers, try the World's First Multi-Channel Help Desk.

Features

  • Live Chat & Alerts
  • Deep Insights
  • Complete Email Management
  • Customer Surveys (CSAT)
Kenect

Kenect

Introduction Live chat software like “Kenect” is created to link customers and business organizations. It allows users or customers to.

Features

  • Video Chat
  • Generate Leads
  • Broadcast Messaging
  • Support Payments
livechat-alternatives

LiveChat

LiveChat - exceptional live conversation and help work desk software for business. Designed and built particularly for remarkable customer service,.

birdeye-alternatives

Birdeye

Birdeye is a marketing platform for multi-location organizations. More than 60,000 businesses of all sizes use Birdeye every day to.

hubspot-service-hub-alternative

HubSpot Service Hub

HubSpot Service Hub is a customer service system. It is cloud-based and can be used by different businesses. The solution.

freshdesk-alternatives

Freshdesk

Freshdesk is a cloud-based customer care software program. The software converts demands coming in via e-mail, web, phone, conversation, and.

zoho-desk-alternative

Zoho Desk

Provide a wonderful client support experience with Zoho Desk. Prioritize, take care of and also shut an ever-increasing quantity of.

intercom-alternatives

Intercom

Intercom is a Conversational Connection Platform (CRP). The platform enhances customer relationships through personalized, messenger-based experiences throughout the customer journey..