8 Best Zoho Desk Live Chat Software Alternatives
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Provide a wonderful client support experience with Zoho Desk. Prioritize, take care of and also shut an ever-increasing quantity of requests that reach your company with a range of channels. Develop and also release an assistance knowledge base. Evaluate and improve the performance of your customer support team. Zoho Desk is an adaptable, Cloud-based aid workdesk assistance software with Contextual AI that allows you to supply the assistance experience your clients should have. Check Zoho Desk alternatives for comparison.
Features
- Automatic time tracking
- Ticket management
- Team management
- Email ticketing
- Multi-department ticketing
- Product-based ticket management
- Social & community channels
- Third-party integration
- Scheduled reports
- Customizable reports
- Self service portal
- Alerts and notifications
Pros
- The system is customizable, and it allows integrations with 3rd party Apps
- Makes it easy to sync other business contacts
- Promotes teamwork that can provide unified customer service
- The system automatically integrates with Zoho CRM
- Provides excellent automation features
- It is a supportive solution that is easy to use
- The system integrates very well with different social media platforms
Cons
- There are a lot of settings and they are overwhelming
- A lot of data affects browser functionality
Pricing
There is a 15-day free trial on all the plans.
Free plan: $0
Standard: $18/month
Professional: $30/month
Enterprise: $45/month
*For Zoho Desk alternatives, check the following list.
8 Best Zoho Desk Alternatives
LiveChat
LiveChat - exceptional live conversation and help work desk software for business. Designed and built particularly for remarkable customer service,.
Birdeye
Birdeye is a marketing platform for multi-location organizations. More than 60,000 businesses of all sizes use Birdeye every day to.
HubSpot Service Hub
HubSpot Service Hub is a customer service system. It is cloud-based and can be used by different businesses. The solution.
Freshdesk
Freshdesk is a cloud-based customer care software program. The software converts demands coming in via e-mail, web, phone, conversation, and.
Podium
Podium is one of the platforms that redefine consumer interactions. It is software that is good for managing reputation. The.
Intercom
Intercom is a Conversational Connection Platform (CRP). The platform enhances customer relationships through personalized, messenger-based experiences throughout the customer journey..
Zendesk
It can be complicated to supply assistance across networks-- but your customers do not require to recognize that. The Support.
