16 Best Birdeye Live Chat Software Alternatives

Birdeye is a marketing platform for multi-location organizations. More than 60,000 businesses of all sizes use Birdeye every day to be discovered online. Companies can also be picked through listings, reviews, and also recommendations. They can be connected with leads as well as consumers on the networks of their option, as well as provide the very best client experience with the survey, ticketing, and insights devices. However, if you are not happy with these features, you can consider Birdeye alternatives.



  1. Real-time alerts
  2. Reviews generation
  3. Review monitoring
  4. Review sharing
  5. Listings
  6. Social ticketing
  7. Social listening
  8. Automation
  9. Integrations
  10. Referrals
  11. Interactions
  12. Business insights
  13. Customer surveys
  14. Response templates
  15. Competitor analysis


  • It is excellent for boosting online presence and reviews
  • Allows more functionality for marketing
  • It is a user-friendly platform for beginners
  • Customer support is always available to offer rich software solutions
  • The dashboard is easy to read
  • Has a lot of  useful features


  • The billing system is not straightforward
  • It is difficult to integrate with different systems
  • Advanced features are a bit expensive


Birdeye offers quote-based plans.  The available plans are; Standard, Professional, and Premium. However, you can sign up for a free trial.

For Birdeye alternatives, check the following list below.