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8 Best HubSpot Service Hub Live Chat Software Alternatives
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HubSpot Service Hub is a customer service system. It is cloud-based and can be used by different businesses. The solution makes it easier to give clients solutions within a short period of time. It comes with a lot of features and tools such as customer feedback, automation, ticketing, and more. These tools make it easier for businesses to provide solutions in real-time. However, there are a lot of HubSpot Service Hub alternatives offering similar services.
Features
- Ticket creation
- Ticket response
- Conversational bots
- Conversations inbox
- Conversation routing
- Automation
- Team email
- Live chat
- Meeting scheduling
- Email templates
- Email tracking and notifications
- Hubspot mobile app
- Call transcription
- Logged-in visitor identification
- Video hosting and management
Pros
- The platform offers a lot of customer service tools
- Some basic tools can be accessed for free
- makes it easy for the sales team to gather relevant information
- The platform promotes teamwork with its hand
- A lot of handy customer services tools and features
Cons
- It has limited CRM services compared to its competitors
- Reporting is limited
- The ticketing system performs badly when there are high volumes
Pricing
Free plan
Starter plan: $45 per month
Professional: $360 per month
Enterprise: $1,200 per month
*If you are not happy with these services, check the HubSpot Service Hub alternatives in the following list.
8 Best HubSpot Service Hub Alternatives
LiveChat
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Birdeye
Birdeye is a marketing platform for multi-location organizations. More than 60,000 businesses of all sizes use Birdeye every day to.
Freshdesk
Freshdesk is a cloud-based customer care software program. The software converts demands coming in via e-mail, web, phone, conversation, and.
Zoho Desk
Provide a wonderful client support experience with Zoho Desk. Prioritize, take care of and also shut an ever-increasing quantity of.
Podium
Podium is one of the platforms that redefine consumer interactions. It is software that is good for managing reputation. The.
Intercom
Intercom is a Conversational Connection Platform (CRP). The platform enhances customer relationships through personalized, messenger-based experiences throughout the customer journey..
Zendesk
It can be complicated to supply assistance across networks-- but your customers do not require to recognize that. The Support.