Live Chat Software and Their Alternatives
Look into the list of Top Live Chat Software curated by Alternatives Magazine based on their features, pros, cons, pricing. So choose The Best Live Chat Software that is most suitable for you and yes don’t forget to rate your favorite software.
Top 17 Live Chat Software of 2025
Tidio
Introduction Looking for a chatbot platform for your website? Tidio is a popular choice, but is it the right one.
Smith.ai
What is Smith.ai? Smith.ai is a customer service company founded by Aaron Lee and Justin Maxwell in 2015. This company.
Features
- Instant Live Agent Support
- Powerful AI
- Real-Time Translation
- Automatic Responses
Nextiva
What is Nextiva? Nextiva is a Scottsdale, Arizona based VoIP company. This company is known for its cloud-based communication solutions.
Features
- Convert Customer Chats To Cases
- Internal Employee Chat
- Unlimited Customer Chat History
- Availability Management
JitBit
Introduction JitBit is an excellent choice if you want help desk software. It offers multiple benefits under one roof, from.
Features
- Knowledge Base
- Live Chat
- Email Integration
- Asset Management
HappyFox
Introduction Nowadays, to run a business effectively any customer needs quick answers. For rapid answers, you need to use live.
Features
- Complete Ticketing System
- In-depth Knowledge Base
- Canned Actions
- Task Management
Olark
What is Olark? Olark must be on your list when you want good live chat software to communicate with online.
Features
- Live Chat
- Custom Forms
- Real-time Engagement
- Searchable Transcripts
Salesforce Service Cloud
Introduction Salesforce Service Cloud is a live chat software that facilitates communication with online site visitors. Just imagine how convenient.
Features
- Live Agent
- Snap-ins
- Service Cloud Omni-Routing
- Computer Telephony Integrations
Pure Chat
Introduction Pure Chat is the incredibly fastest live chat software helping organizations deal with their customers safely. With this, you.
Features
- Chat Notifications
- Visitor Analytics
- Contact History
- File Transfer
Avochato
Introduction Avochato is live texting software mainly allows your business organization to use the business phone number to communicate with.
Features
- Custom Fields
- Shared Inboxes
- Live Chat + SMS
- Support Pictures & Emojis
Hiver
Introduction When you need software providing complete freedom to connect with your customers, try the World's First Multi-Channel Help Desk.
Features
- Live Chat & Alerts
- Deep Insights
- Complete Email Management
- Customer Surveys (CSAT)
Kenect
Introduction Kenect was created to link customers and business organizations. It allows users or customers to talk about various aspects.
Features
- Video Chat
- Generate Leads
- Broadcast Messaging
- Support Payments
LiveChat
LiveChat - exceptional live conversation and help work desk software for business. Designed and built particularly for remarkable customer service,.
Birdeye
Birdeye is a marketing platform for multi-location organizations. More than 60,000 businesses of all sizes use Birdeye every day to.
HubSpot Service Hub
HubSpot Service Hub is a customer service system. It is cloud-based and can be used by different businesses. The solution.
Freshdesk
Freshdesk is a cloud-based customer care software program. The software converts demands coming in via e-mail, web, phone, conversation, and.
Zoho Desk
Provide a wonderful client support experience with Zoho Desk. Prioritize, take care of and also shut an ever-increasing quantity of.
Intercom
Intercom is a Conversational Connection Platform (CRP). The platform enhances customer relationships through personalized, messenger-based experiences throughout the customer journey..