LiveChat
LiveChat – exceptional live conversation and help work desk software for business. Designed and built particularly for remarkable customer service, it can be integrated into a website. This makes it easy to capture leads that can lead to sales. The system is used in 150 countries by over 31,000 businesses, consisting of small, tool, and also venture-size organizations. You can use LiveChat if you want to boost consumer fulfillment as well as increase online sales outcomes. However, there are a lot of Live Chat alternative sites that you can take into consideration.
Features
- Chat archives
- Ticketing system
- Pop-up chat
- Notifications
- Chat transfer
- File sharing
- Chat tags
- Response automation
- Customization
- In-App messaging
Pros
- The interface is simple and easy to use
- It is easy to transfer an existing chat session
- The LiveChat system can be easily customized for any business
- There is a mobile app, making it easier to work remotely
- It provides real-time data
- Can be integrated with various social media platforms
- The support team respond quicker with valuable solutions
Cons
- The system can be slow if there are a lot of customers
- The mobile App needs improvement
Pricing
LiveChat offers a free 14-day trial
Starter: $16/month
Team: $33/month
Business: $50/month
Enterprise: custom price
*For Live Chat alternative software, check the following list below.