podium-alternatives

8 Best Podium Live Chat Software Alternatives

star

POPULARITY

81%

APPROVED BY

1485 users

Description

Podium is one of the platforms that redefine consumer interactions. It is software that is good for managing reputation. The software gathers reviews from different sites such as TripAdvisor, Google, and many others. By doing this,  it makes it easy to respond to the reviews coming from consumers. The software uses various features that are user-friendly. It can be used in various industries such as retail, healthcare, financial services, entertainment, and more. Below are the Podium features, if you are not happy with them, you can consider Podium alternatives.

Features

  1. Customer feedback
  2. Webchat
  3. Review acquisition
  4. Feedback management
  5. Instant messaging
  6. Social media integration
  7. Customer review platform
  8. Chat functionality
  9. Ratings and reviews
  10. Customer activity reporting
  11. Feedback collection
  12. SMS integration

Pros

  • The platform makes it easy to manage reviews from one point
  • It tracks review scores
  • Podium provides competitors’ review stats
  • It integrates excellently with social media platforms
  • The pricing model is cost-effective

Cons

  • Podium has a mandatory 12-month contract
  • Lacks additional reputation management services

Pricing

Podium offers its clients customized pricing. They help the clients to choose the features and tools that are relevant to their business. However, there is a free trial.

*Check the list below to get more Podium alternatives

livechat-alternatives

LiveChat

LiveChat - exceptional live conversation and help work desk software for business. Designed and built particularly for remarkable customer service,... Read More

birdeye-alternatives

Birdeye

Birdeye is a marketing platform for multi-location organizations. More than 60,000 businesses of all sizes use Birdeye every day to... Read More

hubspot-service-hub-alternative

HubSpot Service Hub

HubSpot Service Hub is a customer service system. It is cloud-based and can be used by different businesses. The solution... Read More

freshdesk-alternatives

Freshdesk

Freshdesk is a cloud-based customer care software program. The software converts demands coming in via e-mail, web, phone, conversation, and... Read More

zoho-desk-alternative

Zoho Desk

Provide a wonderful client support experience with Zoho Desk. Prioritize, take care of and also shut an ever-increasing quantity of... Read More

intercom-alternatives

Intercom

Intercom is a Conversational Connection Platform (CRP). The platform enhances customer relationships through personalized, messenger-based experiences throughout the customer journey.... Read More

zendesk-support-suite-alternatives

Zendesk

It can be complicated to supply assistance across networks-- but your customers do not require to recognize that. The Support... Read More