podium-alternatives

8 Best Podium Live Chat Software Alternatives

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Description

Podium is one of the platforms that redefine consumer interactions. It is software that is good for managing reputation. The software gathers reviews from different sites such as TripAdvisor, Google, and many others. By doing this,  it makes it easy to respond to the reviews coming from consumers. The software uses various features that are user-friendly. It can be used in various industries such as retail, healthcare, financial services, entertainment, and more. Below are the Podium features, if you are not happy with them, you can consider Podium alternatives.

Features

  1. Customer feedback
  2. Webchat
  3. Review acquisition
  4. Feedback management
  5. Instant messaging
  6. Social media integration
  7. Customer review platform
  8. Chat functionality
  9. Ratings and reviews
  10. Customer activity reporting
  11. Feedback collection
  12. SMS integration

Pros

  • The platform makes it easy to manage reviews from one point
  • It tracks review scores
  • Podium provides competitors’ review stats
  • It integrates excellently with social media platforms
  • The pricing model is cost-effective

Cons

  • Podium has a mandatory 12-month contract
  • Lacks additional reputation management services

Pricing

Podium offers its clients customized pricing. They help the clients to choose the features and tools that are relevant to their business. However, there is a free trial.

*Check the list below to get more Podium alternatives

livechat-alternatives

LiveChat

LiveChat Live Chat Software is one of the other best alternative of Podium Live Chat Software. Please review as well as check more details of LiveChat.

birdeye-alternatives

Birdeye

Birdeye Live Chat Software is one of the other best alternative of Podium Live Chat Software. Please review as well as check more details of Birdeye.

hubspot-service-hub-alternative

HubSpot

HubSpot Live Chat Software is one of the other best alternative of Podium Live Chat Software. Please review as well as check more details of HubSpot.

freshdesk-alternatives

Freshdesk

Freshdesk Live Chat Software is one of the other best alternative of Podium Live Chat Software. Please review as well as check more details of Freshdesk.

zoho-desk-alternative

Zoho Desk

Zoho Desk Live Chat Software is one of the other best alternative of Podium Live Chat Software. Please review as well as check more details of Zoho Desk.

intercom-alternatives

Intercom

Intercom Live Chat Software is one of the other best alternative of Podium Live Chat Software. Please review as well as check more details of Intercom.

zendesk-support-suite-alternatives

Zendesk

Zendesk Live Chat Software is one of the other best alternative of Podium Live Chat Software. Please review as well as check more details of Zendesk.