8 Best Podium Live Chat Software Alternatives
Podium is one of the platforms that redefine consumer interactions. It is software that is good for managing reputation. The software gathers reviews from different sites such as TripAdvisor, Google, and many others. By doing this, it makes it easy to respond to the reviews coming from consumers. The software uses various features that are user-friendly. It can be used in various industries such as retail, healthcare, financial services, entertainment, and more. Below are the Podium features, if you are not happy with them, you can consider Podium alternatives.
- Customer feedback
- Review acquisition
- Feedback management
- Instant messaging
- Social media integration
- Customer review platform
- Chat functionality
- Ratings and reviews
- Customer activity reporting
- Feedback collection
- SMS integration
- The platform makes it easy to manage reviews from one point
- It tracks review scores
- Podium provides competitors’ review stats
- It integrates excellently with social media platforms
- The pricing model is cost-effective
- Podium has a mandatory 12-month contract
- Lacks additional reputation management services
Podium offers its clients customized pricing. They help the clients to choose the features and tools that are relevant to their business. However, there is a free trial.
*Check the list below to get more Podium alternatives
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